I.T. SUPPORT FOR BUSINESS AND HOME

Remote PC Tune Up or Repair

WDTechs provides total remote computer repair and online PC support by getting a certified expert to address all your PC-related worries. We specialize in remote PC support - the expects connect to your machine remotely to turn down your PC issues. The online PC help that we render, by means of chat-based support sessions, would help you understand your computer issues and then while you sit back and watch, we resolve and protect your computer from further issues. With online PC support from WDTechs, you can use your computer hassle-free…always!

Computer Optimization

Our computer tuneup services is one of our most popular remote PC support services at Boxaid. Over time your PC will start to run slower as you install more and more software over the years. The best way to restore your computer speed is to have a manual tune up where we remove your junk programs, optimize your start up items and clean out unneeded files on your hard drive. We also teach you how to maintain your computer moving forward to so computer problems do not reoccur in the future.

Printer Problems?

Peripheral devices are the countless devices you can attach to your computer. This includes printers, USB devices, cameras and others. While these peripheral devices are meant to be plug and play, that is not always the case. Sometimes, a device such as a printer will require a little finesse to get it properly functioning with your computer. We can get your device working properly so you don’t waste your valuable time fixing the PC problem yourself. Our remote computer repair service is perfect for your home or office.

Free Diagnosis

With our remote PC repair we have no software to sell you, no commitments, no monthly fees and you don’t pay a dime until your computer is fixed. No frills and no gimmicks.

Remote Virus Removal

Computer viruses are a reality for consumers even if you have purchased a reputable anti-virus program like Symantec or McAfee. Because viruses and malware are more sophisticated they can bypass many anti-virus products today. Our remote virus removal service is done remotely by our remote PC repair experts and we don’t just sell you more junk software that claims to remove your computer virus. At Boxaid we have no software to sell you, just computer virus removal by our remote expert technicians.

Computer Troubleshooting

We'll resolve Windows operating system errors and check for basic hardware conflicts with Windows.

Email Set Up

We'll set up your email accounts, default settings, and show you how to attach pictures, create personal signatures and more.

How Our Online Tech Support Works

We connect to your computer and fix your problem while you watch.

We use a special piece of remote software depending on what kind of PC problem you have, that you download to your computer. This allows us to connect to your computer securely as if we were sitting in front of it. There is no need for a technician to come to your home.  Most importantly, you still have the ultimate control over your computer.  You can sit there and watch us work making sure that your important data stays private.

We make you more productive

We keep you updated on the latest technologies, keeping your systems at peak performance.

We save you time

We are your single-point-of-contact to help you resolve any issues quickly.

We save you money

Losing data can be very costly, not only because of lost work, but also because of the hours or days of downtime that may result.
Slow Computer
A slow computer can be frustrating. This can be the result of a virus or a failed update that is still running in the background or a faulty application, or maybe the computer needs a good cleaning of its files or it may be a case of a hard drive with very little space left or some apps are silently running in the background.
Network Problems
Slow internet speed is a common problem that can be resolved remotely. It may be due to viruses or spyware on the computer system. With remote computer access, our experts can diagnose the system and install or configure things as they deem necessary to resolve the problem.
Data Back Up
We know that computer hard drives can sometimes fail and lead to the loss of important files. Thus, the need to back up the data on your computer to more than one location, such as to the cloud or an external hard drive or both.

Quick PC Repair

Our quick PC repair option is for 30 minutes or less. This includes items like a simple error message, a non working printer, or an application problem like a browser issue. Our tech support expert will tell you before any work begins if your problem falls into this category.

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