With managed services from WD Techs, you’ll get:
- On-demand response and support from trained managed service providers, without all the costs
- A fixed monthly rate for all your IT needs
- Increased employee productivity without the hassles of dealing with IT support in-house
- Ongoing maintenance to address needs before problems arise
- Complete managed IT services for servers, networks, software and hardware components
Our Managed IT Services
At WD Techs, our team of experts provides IT solutions and support for all types of industries and needs.
Managed Services
Trying to maintain and support your IT infrastructure in-house? Decrease your IT costs and hassles with our managed IT services. Our solutions free you up to concentrate on your most important business objectives – getting leads, closing sales, improving customer relationships and growing revenue.
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Data Protection
Businesses that lack a comprehensive data backup and recovery plan risk more than just their data – they risk losing their entire business. Techs To Go offers complete backup and recovery options for companies needing to protect vital information against loss due to theft, natural disaster, and unauthorized access.
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Outsourced Tech Support
WDTechs offers you flexible white label Ticket and Chat Service for different price ranges with our engineers. We provide Level 1, Level 2 and Level 3 tech support for your customer 24/7, around the globe. Our plans are cheaper than maintaining an in-house tech support team.
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Implement Managed IT Services
Business
As a small business, you have to find creative ways to compete with larger competitors who benefit from opportunities to leverage high-volume discounts on products and services. With the assistance, buying power and knowledge of our managed services team, you can save time and money by eliminating the resources needed to manage IT in-house and gain an edge over your larger rivals.
Dedicated Tech Support
A dedicated tech will be available for L1, L2 and L3 support based on your technical skill set requirement. One of our Quality Analysts will review performance every week. You will get a direct channel to communicate with your tech through email, chat, or phone.
Client Support
Our engineers deliver a wide spectrum of services that range from 24/7 server monitoring and maintenance to end-customer tech support and on-demand server administration.
Live Chat Support
An add-on plan which offers 24/7 Live Chat assistance for web hosting clients. Our certified engineers help your global customers to resolve their technical support, sales, and billing queries around the clock.